Hp support solutions framework service cpu
Author: g | 2025-04-24
Another blog recommended HP Support assistant and HP Support Solutions Framework, then - . hp support solutions framework service running for days using very high cpu (85 Here's how to Fix high CPU caused by HP Support Solutions Framework service. Learn more? Uninstall HP Support Solutions Framewo
HP Support Solutions Framework Service - high CPU
I've had this problem several times now, it occurs when the support assistant automatically checks for updates.The first time this happened I used the uninstall/reinstall solution, many thanks Mumbodog!Since then I have "fixed" the problem this way which saves some time:1. Open the Task Manager and kill HP Support Solutions Framework (the high CPU task).2. Shut down the computer, turn it back on, the high CPU task should be gone.3. Open the HP support assistant and manually Check for Updates and Messages.So far this has worked every time, the Support Assistant successfully completes its update check, and post-update operations (firmware update, read/dismiss messages) work normally. It seems to be good until the next automatic update check, no different than when fixed by uninstall/reinstall.This is a Spectre x360 with core i7, 16GB RAM, 256 GB SSD, Windows 10 Home. It is also running Norton Security, this may or may not have something to do with the problem. We ran for a few months without Norton, the HP Support Framework high CPU problem has only occurred after installing Norton but that may well be purely coincidental. The problem seems to affect a wide variety of platforms.
HP Support solutions framework service is consuming 60% CPU
That doesn't work, or you need newer firmware, read on.? Note that many distributions ship the firmware, you could install the “linux-firmware” package or similar. The HP Wireless Assistant is a user application that provides a way to control the enablement of individual wireless devices (such as Bluetooth, WLAN, or WWAN devices) and that shows the state of the radios for these wireless devices. Browser - Google Chrome 10+, Internet Explorer (IE)10.0+, and Firefox 3.6.x, 12.The firmware necessary to support the devices is distributed separately under the firmware license. Browser - Google Chrome 10+, Internet Explorer (IE)10.0+, and Firefox 3.6.x, 12.0+ Download the latest drivers, firmware, and software for your HP Ink Tank Wireless 410.This is HP’s official website that will help automatically detect and download the correct drivers free of cost for your HP Computing and Printing products for Windows and Mac operating system. Operating System - Windows 7, Windows 8, Windows 8.1, Windows 10. Remove "HP Support Solutions Framework" through Add/Remove programs on PC. HP Support Solutions Framework - Windows Service, localhost Web server, and Software. This tool will detect HP PCs and HP printers. Note: This tool applies to Microsoft Windows PC's only. #Hp 2000 wireless driver download update Technical data is gathered for the products supported by this tool and is used to identify products, provide relevant solutions and automatically update this tool, to improve our products, solutions, services, and your experience as our customer. This product detection tool installs software on your Microsoft Windows device that allows HP to detect and gather data about your HP and Compaq products to provide quick access to support information and solutions.HP Support Solutions Framework Service - high CPU use
PC Fresh 2025.11.02 PC Fresh by Abelssoft GmbH is a comprehensive software utility designed to optimize and enhance the performance of Windows-based PCs by offering a wide range of system tuning and maintenance features. more info... More CPU-Z 2.14 The Android version of CPU-Z, a popular CPU identification tool for PCs, is a free application that provides detailed information about your device. more info... More Apple Mobile Device Support 17.5.0.12 Apple Mobile Device Support: A Comprehensive OverviewApple Mobile Device Support is a vital component designed by Apple Inc. for users who want to seamlessly integrate their Apple devices with their Windows-based computers. more info... Additional titles containing asus share link pc ダウンロード More PC Fresh 2025.11.02 PC Fresh by Abelssoft GmbH is a comprehensive software utility designed to optimize and enhance the performance of Windows-based PCs by offering a wide range of system tuning and maintenance features. more info... More ASUS Framework Service 2.1.1.3 The ASUS Framework Service is a software program developed by ASUSTeK COMPUTER INC. that is designed to provide a framework for other ASUS software programs running on the user's computer. more info... A. Another blog recommended HP Support assistant and HP Support Solutions Framework, then - . hp support solutions framework service running for days using very high cpu (85 Here's how to Fix high CPU caused by HP Support Solutions Framework service. Learn more? Uninstall HP Support Solutions FramewoFix high CPU caused by HP Support Solutions Framework service
Acer UEIP Framework by Acer Incorporated is a software framework designed to enhance the user experience on Acer devices by providing a platform for integrating and managing various system features and functionalities. more info... More HP Support Solutions Framework 12.18.34.21 Hewlett-Packard Company - Shareware - The HP Support Solutions Framework is a software solution developed by the Hewlett-Packard Company to streamline and enhance customer support experiences for their products. more info... More ASUS Framework Service 2.1.1.3 ASUSTeK COMPUTER INC. - 8389496MB - Shareware - The ASUS Framework Service is a software program developed by ASUSTeK COMPUTER INC. that is designed to provide a framework for other ASUS software programs running on the user's computer. more info... acer empowering technology framework 4.0 search results Descriptions containing acer empowering technology framework 4.0 More Acer Jumpstart 3.3.19180.100 Acer - 3093742MB - Shareware - Acer Jumpstart is software developed by Acer that makes it easier for users to set up and customize their new Acer devices. more info... More Microsoft XNA Framework Redistributable Refresh 4.0.30901.0 Microsoft - 6.7MB - Shareware - The Microsoft XNA Framework Redistributable Refresh is a software package created by Microsoft designed to allow developers to build and distribute XNA games across a range of different platforms. more info... More Microsoft .NET Framework 6.0.11 Microsoft - 1.4MB - Freeware - Editor's Review: Microsoft .NET FrameworkThe Microsoft .NET Framework is a software development platform developed by Microsoft that offers a comprehensive and consistent programming model for building applications. more info... A More Acer Configuration Manager 2.1.16258 Acer Incorporated - 96096MB - Shareware - Acer Configuration Manager is a software tool developed by Acer Incorporated to assist users in managing and optimizing their Acer devices. more info... More DriverSetupUtility 1.0.3026 Acer Incorporated - Shareware - DriverSetupUtility is a software program developed by Acer Incorporated. It is designed to help users install and update drivers for their Acer products. more info... More NVIDIA Graphics Driver 566.45 NVIDIA Corporation - 720MB - Freeware - NVIDIA Graphics Driver ReviewNVIDIA Graphics Driver, developed by NVIDIA Corporation, is a software application that enables your computer's operating system toRe: HP Support Solutions Framework Service - high CPU use
Information, respond to have your personal data associated with the program removed along with the HPSA software. Framework will (re)install if / when the HPSA is installed.Restart the computer and log inUninstall HP Solutions Framework software from Programs and FeaturesHP Solutions Framework is a subset of HPSA. For this reason, the HPSA must be uninstalled before the Solutions Framework can be removed.Restart the computer and log in.Final Check – Software is RemovedAfter the software is uninstalled (and the computer is Restarted), check to ensure the software is actually “gone”.Settings > Apps > Apps & features >Scroll down the list, look for HP Support Assistant (and / or HP Support Solutions Framework)If the stubborn software is found in the list, click to uninstall it, Restart and log in.Installation – HP Support AssistantDownload, Save, Install the latest supported HP version of the HP Support AssistantWebsite / DownloadHP Support AssistantAfter download: If you have ‘Admin’ control, you may highlight the package and “double-click” to install it, else Right-Click, select run as AdministratorAfter the software is installed: Restart the computer and log inOptional - After the software is installed, PIN the program to your Windows Start ScreenWindows key (Start) > list "All apps" > open category "H"Click open category HP Help and SupportRight-Click on HP Support Assistant > PIN to StartHelp and Troubleshooting for HPSARead and Learn about the HPSA softwareHP PCs - Using HP Support Assistant (Windows 10, 8, 7)HP PCs - Troubleshooting HP Support Assistant (Windows 10, If you like, you can adjust the settings in the HPSA to keep it from starting up at odd times.Adjust the settings to "Check for Updates" / "Notify" (as opposed to "auto installation").If you adjust the settings to "Notify", be sure to start the program on occasion to have it "check for (new) updates".Example:NOTE: Settings for the latest version of HPSA (9.x at this writing) are at least similar and likely the same as shown in the example.HPSA_Settings_V8.X_1AThank you for participating in the HP Community Forum.We are a world community of HP enthusiasts dedicated to supporting HP technology.Click Thumbs Up on a post to say Thank You!Answered? Click post "Accept as Solution" to help others find it.HP support solutions framework using 90% of CPU - HP Support
@DaleD7HP Support Solutions is not related so much to printing.If you want it gone, uninstall the HP Support Assistant software first.The HP Support Assistant is NOT printer software, though it does provide a hook into the printer and its software for the purpose of keeping any eye on the device and to watch for updates / issues.Control Panel > icon view > Programs and Features >Scroll down, find, Uninstall the HP Support AssistantAfter the uninstall is completed, Restart the computer and log inNOTE:When / If asked whether you want to save any of the presets / personal HPSA information, respond to have any (personal) data associated with the program removed along with the HPSA software.Once you uninstall the HPSA software, the Framework should not be so stubborn (can be removed).Commentary: I suggest that you read about the HPSA and then decide whether you want to remove it and the Solutions Framework.HPSA removed? Miss having it on your computer?Want a new copy of the HPSA installed on your computer?Download and SaveHP Support AssistantIf you have ‘Admin’ control, you may highlight the package and “double-click” to install it, else Right-Click, select run as Administrator and install.After the software is installed: Restart the computer and log inHelp for HPSA:HP PCs - Using HP Support Assistant (Windows 10, 8, 7)HP PCs - Troubleshooting HP Support Assistant (Windows 10, 😎Thank you for participating in the HP Community Forum.We are a world community of HP enthusiasts dedicated to supporting HP technology.HP Support Solutions Framework Service Process
@Tarry Try / Consider:Completely remove the existing installation of the HP Support Assistant and its companion software (HP Solutions Framework). The procedure provided below includes the "complete cleanup" steps to remove the existing software.Download and install a fresh copy of the HPSA software.For example...HP Support Assistant - Remove and InstallNOTESWindows in “S” Mode and the “S” mode version of the HP Support AssistantThe latest version of the HP Support Assistant supports Windows in S mode.This was not the case in previous versions of the software where the “S” mode version of the HPSA software was available from the Windows Store.It may be necessary that you completely remove existing versions of both the HP Support Assistant and its companion software HP Solutions Framework before you (re)install the newer version. See the “Complete Cleanup” procedure described below.Stuck? Cannot reinstall the HPSA software?The "complete cleanup" option described below may work to uninstall the existing version of the HP Support Assistant and its companion software, HP Solutions Framework. After that, a new, fresh copy of the HP Support Assistant can be installed (which will auto-install the HP Solutions Framework software).Procedure Details - HP Support Assistant – Remove and InstallRead sections, then decide how to proceed.IMPORTANTIf the problem is related to a corrupted database within the control of the HPSA, the "cleanup" and reinstallation of the HP Support Assistant software may help resolve any issue(s).If the program cannot handle a certain type of error condition (for example, there is an error in the update package itself),If the software cannot understand the problem (the program code does not include instructions for this type of issue),If there is a problem in the Windows File system,ThenThe reinstallation procedure will likely make no difference to the results.Reminder - Do NOT use the HPSA to update the BIOSHow to install BIOS Updates:HP Notebook PCs - Updating the BIOS (Basic Input Output System)HP Desktop PCs - Updating the BIOS (Basic Input Output System)“Regular” Uninstall - Remove the existing version of HPSAControl Panel > icon view > Programs and Features Scroll down, find, Uninstall the HP Support AssistantAfter the uninstall is completed, Restart the computer and log inNOTESIf the software will not uninstall, appears to be removed and then shows up again, or is otherwise not “going away” when you tell it to do so, try an Uninstaller program.Microsoft: Fix problems that block programs from being installed or removedOR“Complete Cleanup” UninstallEssentially, the "Complete Cleanup" simply means that you uninstall HPSA > Restart > Uninstall the HP Solutions Framework > Restart > Download and install a fresh copy of the HPSA software.If you are having problems installing your HP Updates using the HP Support Assistant, use "complete cleanup” steps to remove and then reinstall the HP Support Assistant.FIRST uninstall the HP Support AssistantControl Panel > icon view > Programs and Features Scroll down, find, Uninstall the HP Support AssistantAfter the uninstall is completed, Restart the computer and log inImportant: When / If asked whether you want to save any presets / personal HPSA. Another blog recommended HP Support assistant and HP Support Solutions Framework, then - . hp support solutions framework service running for days using very high cpu (85
HP support solutions framework using 90% of CPU
A service named '.NET Runtime Optimization Service v2.0.50727_X86' (clr_optimization_v2.0.50727_32) "Microsoft .NET Framework NGEN".Startup File (User Run)AppLaunch.exe is loaded in the current user (HKCU) registry as an auto-starting executable named 'System backup' and executes as C:\Windows\Microsoft.NET\Framework\v2.0.50727\AppLaunch.exe.Startup File (All Users Run)AppLaunch.exe is loaded in the all users (HKLM) registry as a startup file name 'HKLM' which loads as C:\Windows\Microsoft.NET\Framework\v2.0.50727\AppLaunch.exe.3 Windows Firewall Allowed Programscsc.exe is added as a firewall exception for 'C:\Windows\Microsoft.NET\Framework\v2.0.50727\csc.exe'.cvtres.exe is added as a firewall exception for 'C:\Windows\Microsoft.NET\Framework\v2.0.50727\cvtres.exe'.AppLaunch.exe is added as a firewall exception for 'C:\Windows\Microsoft.NET\Framework\v2.0.50727\AppLaunch.exe'.Resource utilization averages AppLaunch.exeMemory:16.24 MB21.09 MB averageTotal CPU:0.0000841686%0.031193% averageKernel CPU:0.00006386%0.016088% averageUser CPU:0.00002030%0.015104% averageCPU cycles/sec:14,914,2228,062,084 averageI/O reads/min:159.3 KB435.61 KB averageI/O writes/min:159.46 KB105.02 KB averageaspnet_state.exeMemory:2.12 MBTotal CPU:0.0015158666%Kernel CPU:0.00066894%User CPU:0.00084692%Switches/sec:1I/O reads/min:1021 BytesI/O writes/min:129 Bytesaspnet_wp.exeMemory:137.85 MBTotal CPU:0.0003592508%Kernel CPU:0.00007604%User CPU:0.00028322%Switches/sec:17How do I remove Microsoft Report Viewer Redistributable 2005?You can uninstall Microsoft Report Viewer Redistributable 2005 from your computer by using the Add/Remove Program feature in the Window's Control Panel.On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:Windows Vista/7/8/10: Click Uninstall a Program.Windows XP: Click Add or Remove Programs.When you find the program Microsoft Report Viewer Redistributable 2005, click it, and then do one of the following:Windows Vista/7/8/10: Click Uninstall.Windows XP: Click the Remove or Change/Remove tab (to the right of the program).Follow the prompts. A progress bar shows you how long it will take to remove Microsoft Report Viewer Redistributable 2005.OS VERSIONSWin 7 (SP1) 61%Win 10 0% HOW IT STARTSAutomatically starts? Yes(Found in the run registry) USER ACTIONSUninstall it 7%Keep it 93%WindowsWhich Windows OS versions does it run on?Windows 768.56%Windows 1015.69%Windows XP9.71%Windows Vista5.13%Windows Server 20030.92%Which OS releases does it run on?Windows 7 Ultimate24.25%Windows 7 Home Premium21.31%Windows 7 Professional17.05%Microsoft Windows XP9.74%Windows Vista Home Premiu...3.23%Windows 8.1 Pro2.85%Geography33.54% of installs come from the United StatesWhich countries install it? United States33.54% United Kingdom4.19% Italy3.88% India3.49% Germany3.23% Iran3.13% MA3.03% Canada2.67% DZ2.51% Brazil2.23% Croatia1.97% Netherlands1.92% IQ1.89% Australia1.86%PC manufacturersWhat PC manufacturers (OEMs) have it installed?Dell27.89%Hewlett-Packard27.06%Acer14.80%ASUS7.54%GIGABYTE6.85%Toshiba5.13%Samsung3.47%Lenovo3.24%Intel3.19%American Megatrends0.83%Common modelsHP Pavilion dv6 Notebook ...7.86%HP Pavilion g6 Notebook P...5.15%Dell Inspiron N51104.90%HP Pavilion dv7 Notebook ...3.87%Dell Inspiron N50102.58%ASUS All Series1.80%About MicrosoftMicrosoft Corporation develops, manufactures, licenses and supports a variety of products and services related to computing.Publisher URL: www.microsoft.comhp support solutions framework using cpu - UpdateStar
Engine Components by Intel Corp.Intel(R) Management Engine Components is a software application developed by Intel Corp. that provides management and security features for Intel processors. more info... More Microsoft Teams classic 1.8.00.6262 Microsoft Corporation - 1.4MB - Shareware - **Microsoft Teams Classic** is a collaboration and communication platform designed for businesses and organizations. It offers features such as instant messaging, video conferencing, file sharing, and integration with Microsoft 365 apps … more info... More HP Support Solutions Framework 12.18.34.21 Hewlett-Packard Company - Shareware - The HP Support Solutions Framework is a software solution developed by the Hewlett-Packard Company to streamline and enhance customer support experiences for their products. more info... More SAMSUNG USB Driver for Mobile Phones 1.7.61.0 Samsung Electronics Co., Ltd. - Freeware - The SAMSUNG USB Driver for Mobile Phones, developed by Samsung Electronics Co., Ltd., is a software utility that enables seamless communication between Samsung mobile devices and computers via USB connection. more info... E More Epson Data Collection Agent 7.1 SEIKO EPSON Corporation - 5806472MB - Shareware - p class="description">The Epson Data Collection Agent is a software developed by SEIKO EPSON Corporation designed for data collection purposes. more info... More Steam 31.01.2023 Valve Corporation - 1.7MB - Freeware - The Steam Mobile App offers a convenient way to access your Steam account on the go. This comprehensive app allows you to purchase PC games, stay up to date with the latest game and community news, and safeguard your account. more info... Additional titles containing remote diagnostics enabling agent More Bitdefender Agent 27.1.1.11 BitDefender - Shareware - Bitdefender Agent is a software application developed by BitDefender to manage and control various BitDefender security products installed on a user's computer. more info... E More Epson Data Collection Agent 7.1 SEIKO EPSON Corporation - 5806472MB - Shareware - p. Another blog recommended HP Support assistant and HP Support Solutions Framework, then - . hp support solutions framework service running for days using very high cpu (85 Here's how to Fix high CPU caused by HP Support Solutions Framework service. Learn more? Uninstall HP Support Solutions Framewohp support solutions framework service - Windows 10 Support
--> Create an account on the HP Community to personalize your profile and ask a question Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more. Common problems for BatteryWe would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging? 03-23-2022 10:26 AM HP Recommended Mark as New Bookmark Subscribe Permalink Print Flag Post Product: HP Pavilion g7-1219wm Notebook PC Operating System: Microsoft Windows 7 (64-bit) Running 4500 HDD CPU cheap but fast needed for hp g7 1219wm upgrading ram to 1600mhz and dual core e450 1333mhz is the highest supported. Any suggested CPUs cheap that would upgrade to 1600. Can't find CPU interface type of motherboard either. 1 REPLY 1 03-23-2022 10:52 AM - edited 03-23-2022 10:54 AM HP Recommended Mark as New Bookmark Subscribe Permalink Print Flag Post Hi:I recommend you install the AMD A8-3500M as it is listed as supported in the service manual.c02834058 (hp.com)There is nothing you can do regarding the memory speed.The max is 1333 Mhz. Was this reply helpful? Yes No Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post". † TheComments
I've had this problem several times now, it occurs when the support assistant automatically checks for updates.The first time this happened I used the uninstall/reinstall solution, many thanks Mumbodog!Since then I have "fixed" the problem this way which saves some time:1. Open the Task Manager and kill HP Support Solutions Framework (the high CPU task).2. Shut down the computer, turn it back on, the high CPU task should be gone.3. Open the HP support assistant and manually Check for Updates and Messages.So far this has worked every time, the Support Assistant successfully completes its update check, and post-update operations (firmware update, read/dismiss messages) work normally. It seems to be good until the next automatic update check, no different than when fixed by uninstall/reinstall.This is a Spectre x360 with core i7, 16GB RAM, 256 GB SSD, Windows 10 Home. It is also running Norton Security, this may or may not have something to do with the problem. We ran for a few months without Norton, the HP Support Framework high CPU problem has only occurred after installing Norton but that may well be purely coincidental. The problem seems to affect a wide variety of platforms.
2025-04-22That doesn't work, or you need newer firmware, read on.? Note that many distributions ship the firmware, you could install the “linux-firmware” package or similar. The HP Wireless Assistant is a user application that provides a way to control the enablement of individual wireless devices (such as Bluetooth, WLAN, or WWAN devices) and that shows the state of the radios for these wireless devices. Browser - Google Chrome 10+, Internet Explorer (IE)10.0+, and Firefox 3.6.x, 12.The firmware necessary to support the devices is distributed separately under the firmware license. Browser - Google Chrome 10+, Internet Explorer (IE)10.0+, and Firefox 3.6.x, 12.0+ Download the latest drivers, firmware, and software for your HP Ink Tank Wireless 410.This is HP’s official website that will help automatically detect and download the correct drivers free of cost for your HP Computing and Printing products for Windows and Mac operating system. Operating System - Windows 7, Windows 8, Windows 8.1, Windows 10. Remove "HP Support Solutions Framework" through Add/Remove programs on PC. HP Support Solutions Framework - Windows Service, localhost Web server, and Software. This tool will detect HP PCs and HP printers. Note: This tool applies to Microsoft Windows PC's only. #Hp 2000 wireless driver download update Technical data is gathered for the products supported by this tool and is used to identify products, provide relevant solutions and automatically update this tool, to improve our products, solutions, services, and your experience as our customer. This product detection tool installs software on your Microsoft Windows device that allows HP to detect and gather data about your HP and Compaq products to provide quick access to support information and solutions.
2025-04-16Acer UEIP Framework by Acer Incorporated is a software framework designed to enhance the user experience on Acer devices by providing a platform for integrating and managing various system features and functionalities. more info... More HP Support Solutions Framework 12.18.34.21 Hewlett-Packard Company - Shareware - The HP Support Solutions Framework is a software solution developed by the Hewlett-Packard Company to streamline and enhance customer support experiences for their products. more info... More ASUS Framework Service 2.1.1.3 ASUSTeK COMPUTER INC. - 8389496MB - Shareware - The ASUS Framework Service is a software program developed by ASUSTeK COMPUTER INC. that is designed to provide a framework for other ASUS software programs running on the user's computer. more info... acer empowering technology framework 4.0 search results Descriptions containing acer empowering technology framework 4.0 More Acer Jumpstart 3.3.19180.100 Acer - 3093742MB - Shareware - Acer Jumpstart is software developed by Acer that makes it easier for users to set up and customize their new Acer devices. more info... More Microsoft XNA Framework Redistributable Refresh 4.0.30901.0 Microsoft - 6.7MB - Shareware - The Microsoft XNA Framework Redistributable Refresh is a software package created by Microsoft designed to allow developers to build and distribute XNA games across a range of different platforms. more info... More Microsoft .NET Framework 6.0.11 Microsoft - 1.4MB - Freeware - Editor's Review: Microsoft .NET FrameworkThe Microsoft .NET Framework is a software development platform developed by Microsoft that offers a comprehensive and consistent programming model for building applications. more info... A More Acer Configuration Manager 2.1.16258 Acer Incorporated - 96096MB - Shareware - Acer Configuration Manager is a software tool developed by Acer Incorporated to assist users in managing and optimizing their Acer devices. more info... More DriverSetupUtility 1.0.3026 Acer Incorporated - Shareware - DriverSetupUtility is a software program developed by Acer Incorporated. It is designed to help users install and update drivers for their Acer products. more info... More NVIDIA Graphics Driver 566.45 NVIDIA Corporation - 720MB - Freeware - NVIDIA Graphics Driver ReviewNVIDIA Graphics Driver, developed by NVIDIA Corporation, is a software application that enables your computer's operating system to
2025-04-04Information, respond to have your personal data associated with the program removed along with the HPSA software. Framework will (re)install if / when the HPSA is installed.Restart the computer and log inUninstall HP Solutions Framework software from Programs and FeaturesHP Solutions Framework is a subset of HPSA. For this reason, the HPSA must be uninstalled before the Solutions Framework can be removed.Restart the computer and log in.Final Check – Software is RemovedAfter the software is uninstalled (and the computer is Restarted), check to ensure the software is actually “gone”.Settings > Apps > Apps & features >Scroll down the list, look for HP Support Assistant (and / or HP Support Solutions Framework)If the stubborn software is found in the list, click to uninstall it, Restart and log in.Installation – HP Support AssistantDownload, Save, Install the latest supported HP version of the HP Support AssistantWebsite / DownloadHP Support AssistantAfter download: If you have ‘Admin’ control, you may highlight the package and “double-click” to install it, else Right-Click, select run as AdministratorAfter the software is installed: Restart the computer and log inOptional - After the software is installed, PIN the program to your Windows Start ScreenWindows key (Start) > list "All apps" > open category "H"Click open category HP Help and SupportRight-Click on HP Support Assistant > PIN to StartHelp and Troubleshooting for HPSARead and Learn about the HPSA softwareHP PCs - Using HP Support Assistant (Windows 10, 8, 7)HP PCs - Troubleshooting HP Support Assistant (Windows 10, If you like, you can adjust the settings in the HPSA to keep it from starting up at odd times.Adjust the settings to "Check for Updates" / "Notify" (as opposed to "auto installation").If you adjust the settings to "Notify", be sure to start the program on occasion to have it "check for (new) updates".Example:NOTE: Settings for the latest version of HPSA (9.x at this writing) are at least similar and likely the same as shown in the example.HPSA_Settings_V8.X_1AThank you for participating in the HP Community Forum.We are a world community of HP enthusiasts dedicated to supporting HP technology.Click Thumbs Up on a post to say Thank You!Answered? Click post "Accept as Solution" to help others find it.
2025-04-02@Tarry Try / Consider:Completely remove the existing installation of the HP Support Assistant and its companion software (HP Solutions Framework). The procedure provided below includes the "complete cleanup" steps to remove the existing software.Download and install a fresh copy of the HPSA software.For example...HP Support Assistant - Remove and InstallNOTESWindows in “S” Mode and the “S” mode version of the HP Support AssistantThe latest version of the HP Support Assistant supports Windows in S mode.This was not the case in previous versions of the software where the “S” mode version of the HPSA software was available from the Windows Store.It may be necessary that you completely remove existing versions of both the HP Support Assistant and its companion software HP Solutions Framework before you (re)install the newer version. See the “Complete Cleanup” procedure described below.Stuck? Cannot reinstall the HPSA software?The "complete cleanup" option described below may work to uninstall the existing version of the HP Support Assistant and its companion software, HP Solutions Framework. After that, a new, fresh copy of the HP Support Assistant can be installed (which will auto-install the HP Solutions Framework software).Procedure Details - HP Support Assistant – Remove and InstallRead sections, then decide how to proceed.IMPORTANTIf the problem is related to a corrupted database within the control of the HPSA, the "cleanup" and reinstallation of the HP Support Assistant software may help resolve any issue(s).If the program cannot handle a certain type of error condition (for example, there is an error in the update package itself),If the software cannot understand the problem (the program code does not include instructions for this type of issue),If there is a problem in the Windows File system,ThenThe reinstallation procedure will likely make no difference to the results.Reminder - Do NOT use the HPSA to update the BIOSHow to install BIOS Updates:HP Notebook PCs - Updating the BIOS (Basic Input Output System)HP Desktop PCs - Updating the BIOS (Basic Input Output System)“Regular” Uninstall - Remove the existing version of HPSAControl Panel > icon view > Programs and Features Scroll down, find, Uninstall the HP Support AssistantAfter the uninstall is completed, Restart the computer and log inNOTESIf the software will not uninstall, appears to be removed and then shows up again, or is otherwise not “going away” when you tell it to do so, try an Uninstaller program.Microsoft: Fix problems that block programs from being installed or removedOR“Complete Cleanup” UninstallEssentially, the "Complete Cleanup" simply means that you uninstall HPSA > Restart > Uninstall the HP Solutions Framework > Restart > Download and install a fresh copy of the HPSA software.If you are having problems installing your HP Updates using the HP Support Assistant, use "complete cleanup” steps to remove and then reinstall the HP Support Assistant.FIRST uninstall the HP Support AssistantControl Panel > icon view > Programs and Features Scroll down, find, Uninstall the HP Support AssistantAfter the uninstall is completed, Restart the computer and log inImportant: When / If asked whether you want to save any presets / personal HPSA
2025-04-12A service named '.NET Runtime Optimization Service v2.0.50727_X86' (clr_optimization_v2.0.50727_32) "Microsoft .NET Framework NGEN".Startup File (User Run)AppLaunch.exe is loaded in the current user (HKCU) registry as an auto-starting executable named 'System backup' and executes as C:\Windows\Microsoft.NET\Framework\v2.0.50727\AppLaunch.exe.Startup File (All Users Run)AppLaunch.exe is loaded in the all users (HKLM) registry as a startup file name 'HKLM' which loads as C:\Windows\Microsoft.NET\Framework\v2.0.50727\AppLaunch.exe.3 Windows Firewall Allowed Programscsc.exe is added as a firewall exception for 'C:\Windows\Microsoft.NET\Framework\v2.0.50727\csc.exe'.cvtres.exe is added as a firewall exception for 'C:\Windows\Microsoft.NET\Framework\v2.0.50727\cvtres.exe'.AppLaunch.exe is added as a firewall exception for 'C:\Windows\Microsoft.NET\Framework\v2.0.50727\AppLaunch.exe'.Resource utilization averages AppLaunch.exeMemory:16.24 MB21.09 MB averageTotal CPU:0.0000841686%0.031193% averageKernel CPU:0.00006386%0.016088% averageUser CPU:0.00002030%0.015104% averageCPU cycles/sec:14,914,2228,062,084 averageI/O reads/min:159.3 KB435.61 KB averageI/O writes/min:159.46 KB105.02 KB averageaspnet_state.exeMemory:2.12 MBTotal CPU:0.0015158666%Kernel CPU:0.00066894%User CPU:0.00084692%Switches/sec:1I/O reads/min:1021 BytesI/O writes/min:129 Bytesaspnet_wp.exeMemory:137.85 MBTotal CPU:0.0003592508%Kernel CPU:0.00007604%User CPU:0.00028322%Switches/sec:17How do I remove Microsoft Report Viewer Redistributable 2005?You can uninstall Microsoft Report Viewer Redistributable 2005 from your computer by using the Add/Remove Program feature in the Window's Control Panel.On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:Windows Vista/7/8/10: Click Uninstall a Program.Windows XP: Click Add or Remove Programs.When you find the program Microsoft Report Viewer Redistributable 2005, click it, and then do one of the following:Windows Vista/7/8/10: Click Uninstall.Windows XP: Click the Remove or Change/Remove tab (to the right of the program).Follow the prompts. A progress bar shows you how long it will take to remove Microsoft Report Viewer Redistributable 2005.OS VERSIONSWin 7 (SP1) 61%Win 10 0% HOW IT STARTSAutomatically starts? Yes(Found in the run registry) USER ACTIONSUninstall it 7%Keep it 93%WindowsWhich Windows OS versions does it run on?Windows 768.56%Windows 1015.69%Windows XP9.71%Windows Vista5.13%Windows Server 20030.92%Which OS releases does it run on?Windows 7 Ultimate24.25%Windows 7 Home Premium21.31%Windows 7 Professional17.05%Microsoft Windows XP9.74%Windows Vista Home Premiu...3.23%Windows 8.1 Pro2.85%Geography33.54% of installs come from the United StatesWhich countries install it? United States33.54% United Kingdom4.19% Italy3.88% India3.49% Germany3.23% Iran3.13% MA3.03% Canada2.67% DZ2.51% Brazil2.23% Croatia1.97% Netherlands1.92% IQ1.89% Australia1.86%PC manufacturersWhat PC manufacturers (OEMs) have it installed?Dell27.89%Hewlett-Packard27.06%Acer14.80%ASUS7.54%GIGABYTE6.85%Toshiba5.13%Samsung3.47%Lenovo3.24%Intel3.19%American Megatrends0.83%Common modelsHP Pavilion dv6 Notebook ...7.86%HP Pavilion g6 Notebook P...5.15%Dell Inspiron N51104.90%HP Pavilion dv7 Notebook ...3.87%Dell Inspiron N50102.58%ASUS All Series1.80%About MicrosoftMicrosoft Corporation develops, manufactures, licenses and supports a variety of products and services related to computing.Publisher URL: www.microsoft.com
2025-03-28