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For more in-depth on-demand support.Live Training Calendar – Want to join one of our live interactive training sessions? Go here to access a list of upcoming webinar training sessions, with descriptions and registration links for each.Platform Release Notifications – Curious about what’s changing as a result of our software releases? Check out our release blog for an outline of scheduled system updates and maintenance, with links to detailed release notes as well as quick reference ‘features and benefits’ summaries. User Feedback Forms – Looking for resources on something that we haven’t covered? In this tab users can submit training and resource requests, as well as feedback and suggestions to help improve eVero Ed. Take a quick tour How do I access eVero Ed? If you’re a client, you already have access to eVero Ed.When logged in to the eVero platform, look for eVero Ed on the top right dropdown menu. You can also log in directly at everoed.evero.com using your standard eVero platform credentials.Not yet a client? Contact us to request a demo. What does the community think about eVero Ed? "We have become much more self-sufficient, and we rarely need to call support for assistance. We've even leveraged eVero Ed’s resources to create quick cheat sheets to guide our staff.” Director of Quality Management, Person Centered Care Services "We learn something new every time we go to eVeroEd. It is a wealth of resources for frequently asked questions, training videos for brokers and families." Marie & Will Jourdain Broker & Parent “eVero Ed keeps improving. It puts so much information at our fingertips, and now we are able to find it on the spot, when we need it, compared to our old trial and error approach, or asking and waiting for a response.” Justin Sheer Director of Agency Brokerage

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Empowering you to be at your best.Processes, regulations, and technology in our industry all change fast — with us, you’re faster. Our platform is continually evolving to meet changing needs, and we’re here to arm you with knowledge every step of the way. With us, training doesn’t just end once your software is implemented. We’re committed to your long-term success, and we back that up with easy-to-access educational resources – including many in Spanish – designed to inform, educate, and empower. Introducing eVero Ed Get 24/7 access to an extensive online learning library at eVero Ed, our comprehensive digital learning website. eVero Ed is designed to make learning simple, fast, and effective for platform users of all types. The easy-to-understand written and video training resources are organized by product, topic, and role, enabling you to access the exact information you need whenever and wherever is most convenient. Add in weekly live training webinars and detailed breakdowns of our software releases, and you have the go-to source for everything eVero, and a place you can go to stay on top of all of eVero’s capabilities and reach your full potential. What can I find on eVero Ed? Guidance Documents – Wondering how to log hours in the app or how to add in care notes? These “How-to” guides illustrate software and app features and functionalities, organized by both product and user type.System Screen Descriptions – Need a reminder about what a specific field does or is used for? These reference documents define all fields within each eVero system screen, outlining the purpose and requirements of that screen and the fields contained within.Instructional Videos – Need to see the platform in action? See one of our trainers walk through a product overview, or access one of many archived webinar training session recordings

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We’re here for you.Your time is valuable, so don’t wait hours for help. eVero’s Support Team is unlike any other in the industry. Our Help Desk is a team of Support Specialists who are uniquely trained to provide responsive, high-quality support to all eVero users, across all of our solutions — from Provider Agency staff and Care professionals to Individuals self-directing their care. We’re dedicated to your success, and our goal is to help you get the most out of our software!Are you unable to log in to your account? Did you miss a software update? Was there something that didn’t go as expected? Whatever it is that you need help with, the eVero Support Team is here. No matter how you contact us, there’s always a live person to help you during our regular business hours. After-hours support is also available for urgent issues. You can be confident there’s humanity behind our technology.Our Regular Business Hours:Monday to Friday8:30AM — 5:30PM EST.Multiple Ways to Reach UsWeb: Submit a message herePhone: Call +1.888.871.3746Email: Message support@evero.comLive Chat: Our chatbot is at the bottom of every webpageCompliance Questions: Email compliance@evero.comThree Tiers of SupportNot all requests are the same. So there are multiple levels of support teams –addressing everything from general information to specialized care. Once your request comes in, it gets triaged and directed to the appropriate support members so you’re getting the right care each time.Subject Matter ExpertsOver the last two decades, our unique focus on the management of I/DD care has shaped seasoned, specialized Subject Matter Experts who understand the distinct business needs of Provider Agencies and non-profit organizations.Continuing Education & TrainingLooking for additional resources? eVero Ed, our 24/7 digital learning portal, is always there to provide guidance. It offers written and video resources designed to inform, educate, and empower your staff — including training guides, webinars, and more.2025 eVero Holiday Closing ScheduleOur office and help desk will be closed on these days, however, we will continue to monitor the platform for emergencies and tier-one support tickets.January 1st – New Year’s DayJanuary 20th – Martin Luther King Jr. DayFebruary 17th – Presidents’ DayMay 26th – Memorial DayJune 19th – JuneteenthJuly 4th – Independence DaySeptember 1st – Memorial DayOctober 13th – Indigenous Peoples’ Day / Columbus DayNovember 27th & 28th – ThanksgivingDecember 25th – Christmas Our Support Specialists are broken into tiered teams to best assist our clients with all types of inquiries. eVero’s lead Client Support Manager Michael Fishon has been supporting eVero clients for over 10 years. A happy user is the best user! Customer service is incredible! The team is always on top of things, quickly answering e-mails and taking action. The various online resources are informative, and as a company eVero is very receptive to suggestions from users, too! Happiness House eVero does really well responding to my inquiries regarding new features, providing numerous ways to manipulate data to provide us with useful information, and providing typically prompt responses to service tickets and issues. Jennifer S. ACDS eVero

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Margin for error and a lack of diversity in coverages used. After this past weekend's 30-14 loss to the Cowboys, Horn had told Panthers beat writer Sheena Quick that he would prefer to travel with All-Pro wide receiver CeeDee Lamb, but had to play within the scheme. Lamb tallied nine catches for 116 yards and a touchdown—most of which occurred outside of Horn's control.Head coach Dave Canales made a tangible point in Monday’s press conference about why Horn played within the scheme Sunday:x.com comments were eye-opening—especially in a game where the Panthers needed to win to keep their momentum from three consecutive near-upsets against playoff-bound teams. A talent like his should be traveling with someone like Lamb, Mike Evans, A.J. Brown or any team’s game-changing No. 1 pass catcher. Defensive backs Mike Jackson and Chau Smith-Wade have both flashed the capability to handle one-on-one man coverage snaps and play sufficiently, but they're not Jaycee Horn.A defensive coordinator must be diverse with his system. And to this point during his time with Carolina, Evero hasn’t done enough in terms of mixing and matching coverages and putting the players he has on the field in the best positions to succeed. Unfortunately, he is also dealing with a talent disparity. This is why deciding on his future will be a tough one for Canales and the Panthers.Connor Rogers of the NFL Stock Exchange Podcast recently explained in a Carolina edition of “Fix the Franchise” that it is dangerous to fire someone like Evero. Along with his track record of recent success, the continuity he'd provide into a third year is important for a rebuilding roster.Should Carolina allow Evero to coach out the final year of his contract in 2025, there will likely be a total revamp of the defensive talent. The safety room should look very different next year, as should the depth and overall level of talent up front, at the second level and within the secondary. Giving Evero the right pieces to operate the unit he needs to field a successful defense will be paramount.In the right circumstances, Evero is an

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CHARLOTTE, NORTH CAROLINA - JUNE 04: Defensive coordinator Ejiro Evero of the Carolina Panthers attends Carolina Panthers OTA Offseason Workout on June 04, 2024 in Charlotte, North Carolina. (Photo by Jared C. Tilton/Getty Images)The 2024 campaign has largely been a pretty rough one for the 3-11 Carolina Panthers, who were officially eliminated from playoff contention this past Sunday. And one of the key reasons for this season of struggles has been the team's league-worst defense—which has allowed the most points per game (29.9) and the second-most yards per game (386.2).While the group was on track to take a step back following the losses of linebackers Brian Burns and Frankie Luvu, what's been left is far worse than what most may have imagined. Now, with the organization possibly preparing to go full Extreme Makeover: Home Edition on the unit this upcoming offseason, the job security of defensive coordinator Ejiro Evero feels quite uncertain.Many had hoped Evero would be the type of coach who could elevate the talent at his disposal. He was able to do so with the third-ranked passing defense in 2023—when players such as cornerbacks D’Shawn Jamison and Dicaprio Bootle were starting in place of Jaycee Horn and Donte Jackson.So why couldn’t he do it this year?Well, it's become very clear that the Panthers have been rolling out players who might be better fits on some UFL rosters. They lacked depth on all three levels entering the season—and losing Pro Bowl defensive tackle Derrick Brown and inside linebacker Shaq Thompson early on only magnified their issues.Carolina lacks quality talent nearly everywhere on defense. For any defensive coordinator, that is hard to overcome—but at some point, the coaching staff must be able to make up for those holes.Evero is from the Vic Fangio tree, and is known for his unique disguises with coverages out of Cover 3 base alignments and how he generates pressure. That approach yielded admirable results, both in 2022 with the Denver Broncos and in 2023 with the Panthers.Yet, Evero has his downfalls. While is system has shown to work in the past, there is very little. Copyright @ 2025 eVero Corporation. All rights reserved. digitalAGENCY logo is trademarked, and eVero is a registered trademark of eVero Corporation.

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Staying home and staying safe: Use Origami as a Way to Keep Busy!My name is Patrick, and one of the ways I keep busy is origami. There is a lot of joy to experience in paperfolding! Origami is very relaxing to do. Origami is a Japanese word that breaks down into two parts, “ori” meaning folding, and “kami” meaning paper. The three basic stages of origami are beginner, intermediate, and complex. Then, within those three basic categories, there are additional stages of origami that range from low and intermediate to super-complex.I am a member of Origami USA (OUSA), the American national society devoted to origami, the art of paperfolding. Origami USA often has meet-up sessions where you can learn to do origami, as well as and “folding fun” sessions in the city and two annual conventions. At this time, they have gone virtual, and are making plans to have more classes and conventions to connect over the summer. (In fact, UnConvention will be virtually held on June 26th & 27th this year!)I first got into origami in middle school; I just picked up a book and started folding. At first, I started with simple projects such as paper airplanes and boxes. I acquired some books for birthdays, as well as materials, and over the years my skills grew. I have had the pleasure of attending a number of classes where people taught different origami over the years. On one vacation, I went to an origami class, and by the time the class was finished, I had taught some of it! Since then, I have taught origami at multiple places; some of which include my local library to a library where I vacation upstate.I went to my first origami convention in 2008, where people from around the world come together to fold. At that time, it was at FIT college, and seeing all the folders, and special guests was inspiring. Each year they have some special guests from different parts of the world. I have seen people of all ages folding different models varying in difficulty; origami really is for anyone, anywhere, any time. Whenever I go anywhere, I try to bring origami paper with me so that I can fold anything I think of on the fly. I also like giving origami away to people, whether it is in the diner or waiting for a train. I really like doing fractal origami, tessellations, and puzzles. Origami has had such a huge impact on my life, and I would really like to continue pursuing it as a skill and teaching it whenever I can.Origami pieces folded by Patrick Clare, 2020Note: Although some of the models I like to fold may look very complex, I am currently a high-intermediate folder.________________________________Written By: Patrick ClareThis blog post was written by a member of the eVero Outreach team. The Outreach program aims to teach individuals with disabilities marketable job skills, and enable them to find gainful employment. To learn more about eVero Outreach, click here.

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For more in-depth on-demand support.Live Training Calendar – Want to join one of our live interactive training sessions? Go here to access a list of upcoming webinar training sessions, with descriptions and registration links for each.Platform Release Notifications – Curious about what’s changing as a result of our software releases? Check out our release blog for an outline of scheduled system updates and maintenance, with links to detailed release notes as well as quick reference ‘features and benefits’ summaries. User Feedback Forms – Looking for resources on something that we haven’t covered? In this tab users can submit training and resource requests, as well as feedback and suggestions to help improve eVero Ed. Take a quick tour How do I access eVero Ed? If you’re a client, you already have access to eVero Ed.When logged in to the eVero platform, look for eVero Ed on the top right dropdown menu. You can also log in directly at everoed.evero.com using your standard eVero platform credentials.Not yet a client? Contact us to request a demo. What does the community think about eVero Ed? "We have become much more self-sufficient, and we rarely need to call support for assistance. We've even leveraged eVero Ed’s resources to create quick cheat sheets to guide our staff.” Director of Quality Management, Person Centered Care Services "We learn something new every time we go to eVeroEd. It is a wealth of resources for frequently asked questions, training videos for brokers and families." Marie & Will Jourdain Broker & Parent “eVero Ed keeps improving. It puts so much information at our fingertips, and now we are able to find it on the spot, when we need it, compared to our old trial and error approach, or asking and waiting for a response.” Justin Sheer Director of Agency Brokerage

2025-04-17
User9533

Empowering you to be at your best.Processes, regulations, and technology in our industry all change fast — with us, you’re faster. Our platform is continually evolving to meet changing needs, and we’re here to arm you with knowledge every step of the way. With us, training doesn’t just end once your software is implemented. We’re committed to your long-term success, and we back that up with easy-to-access educational resources – including many in Spanish – designed to inform, educate, and empower. Introducing eVero Ed Get 24/7 access to an extensive online learning library at eVero Ed, our comprehensive digital learning website. eVero Ed is designed to make learning simple, fast, and effective for platform users of all types. The easy-to-understand written and video training resources are organized by product, topic, and role, enabling you to access the exact information you need whenever and wherever is most convenient. Add in weekly live training webinars and detailed breakdowns of our software releases, and you have the go-to source for everything eVero, and a place you can go to stay on top of all of eVero’s capabilities and reach your full potential. What can I find on eVero Ed? Guidance Documents – Wondering how to log hours in the app or how to add in care notes? These “How-to” guides illustrate software and app features and functionalities, organized by both product and user type.System Screen Descriptions – Need a reminder about what a specific field does or is used for? These reference documents define all fields within each eVero system screen, outlining the purpose and requirements of that screen and the fields contained within.Instructional Videos – Need to see the platform in action? See one of our trainers walk through a product overview, or access one of many archived webinar training session recordings

2025-03-26
User6023

We’re here for you.Your time is valuable, so don’t wait hours for help. eVero’s Support Team is unlike any other in the industry. Our Help Desk is a team of Support Specialists who are uniquely trained to provide responsive, high-quality support to all eVero users, across all of our solutions — from Provider Agency staff and Care professionals to Individuals self-directing their care. We’re dedicated to your success, and our goal is to help you get the most out of our software!Are you unable to log in to your account? Did you miss a software update? Was there something that didn’t go as expected? Whatever it is that you need help with, the eVero Support Team is here. No matter how you contact us, there’s always a live person to help you during our regular business hours. After-hours support is also available for urgent issues. You can be confident there’s humanity behind our technology.Our Regular Business Hours:Monday to Friday8:30AM — 5:30PM EST.Multiple Ways to Reach UsWeb: Submit a message herePhone: Call +1.888.871.3746Email: Message support@evero.comLive Chat: Our chatbot is at the bottom of every webpageCompliance Questions: Email compliance@evero.comThree Tiers of SupportNot all requests are the same. So there are multiple levels of support teams –addressing everything from general information to specialized care. Once your request comes in, it gets triaged and directed to the appropriate support members so you’re getting the right care each time.Subject Matter ExpertsOver the last two decades, our unique focus on the management of I/DD care has shaped seasoned, specialized Subject Matter Experts who understand the distinct business needs of Provider Agencies and non-profit organizations.Continuing Education & TrainingLooking for additional resources? eVero Ed, our 24/7 digital learning portal, is always there to provide guidance. It offers written and video resources designed to inform, educate, and empower your staff — including training guides, webinars, and more.2025 eVero Holiday Closing ScheduleOur office and help desk will be closed on these days, however, we will continue to monitor the platform for emergencies and tier-one support tickets.January 1st – New Year’s DayJanuary 20th – Martin Luther King Jr. DayFebruary 17th – Presidents’ DayMay 26th – Memorial DayJune 19th – JuneteenthJuly 4th – Independence DaySeptember 1st – Memorial DayOctober 13th – Indigenous Peoples’ Day / Columbus DayNovember 27th & 28th – ThanksgivingDecember 25th – Christmas Our Support Specialists are broken into tiered teams to best assist our clients with all types of inquiries. eVero’s lead Client Support Manager Michael Fishon has been supporting eVero clients for over 10 years. A happy user is the best user! Customer service is incredible! The team is always on top of things, quickly answering e-mails and taking action. The various online resources are informative, and as a company eVero is very receptive to suggestions from users, too! Happiness House eVero does really well responding to my inquiries regarding new features, providing numerous ways to manipulate data to provide us with useful information, and providing typically prompt responses to service tickets and issues. Jennifer S. ACDS eVero

2025-04-03
User8484

Margin for error and a lack of diversity in coverages used. After this past weekend's 30-14 loss to the Cowboys, Horn had told Panthers beat writer Sheena Quick that he would prefer to travel with All-Pro wide receiver CeeDee Lamb, but had to play within the scheme. Lamb tallied nine catches for 116 yards and a touchdown—most of which occurred outside of Horn's control.Head coach Dave Canales made a tangible point in Monday’s press conference about why Horn played within the scheme Sunday:x.com comments were eye-opening—especially in a game where the Panthers needed to win to keep their momentum from three consecutive near-upsets against playoff-bound teams. A talent like his should be traveling with someone like Lamb, Mike Evans, A.J. Brown or any team’s game-changing No. 1 pass catcher. Defensive backs Mike Jackson and Chau Smith-Wade have both flashed the capability to handle one-on-one man coverage snaps and play sufficiently, but they're not Jaycee Horn.A defensive coordinator must be diverse with his system. And to this point during his time with Carolina, Evero hasn’t done enough in terms of mixing and matching coverages and putting the players he has on the field in the best positions to succeed. Unfortunately, he is also dealing with a talent disparity. This is why deciding on his future will be a tough one for Canales and the Panthers.Connor Rogers of the NFL Stock Exchange Podcast recently explained in a Carolina edition of “Fix the Franchise” that it is dangerous to fire someone like Evero. Along with his track record of recent success, the continuity he'd provide into a third year is important for a rebuilding roster.Should Carolina allow Evero to coach out the final year of his contract in 2025, there will likely be a total revamp of the defensive talent. The safety room should look very different next year, as should the depth and overall level of talent up front, at the second level and within the secondary. Giving Evero the right pieces to operate the unit he needs to field a successful defense will be paramount.In the right circumstances, Evero is an

2025-04-01
User2083

CHARLOTTE, NORTH CAROLINA - JUNE 04: Defensive coordinator Ejiro Evero of the Carolina Panthers attends Carolina Panthers OTA Offseason Workout on June 04, 2024 in Charlotte, North Carolina. (Photo by Jared C. Tilton/Getty Images)The 2024 campaign has largely been a pretty rough one for the 3-11 Carolina Panthers, who were officially eliminated from playoff contention this past Sunday. And one of the key reasons for this season of struggles has been the team's league-worst defense—which has allowed the most points per game (29.9) and the second-most yards per game (386.2).While the group was on track to take a step back following the losses of linebackers Brian Burns and Frankie Luvu, what's been left is far worse than what most may have imagined. Now, with the organization possibly preparing to go full Extreme Makeover: Home Edition on the unit this upcoming offseason, the job security of defensive coordinator Ejiro Evero feels quite uncertain.Many had hoped Evero would be the type of coach who could elevate the talent at his disposal. He was able to do so with the third-ranked passing defense in 2023—when players such as cornerbacks D’Shawn Jamison and Dicaprio Bootle were starting in place of Jaycee Horn and Donte Jackson.So why couldn’t he do it this year?Well, it's become very clear that the Panthers have been rolling out players who might be better fits on some UFL rosters. They lacked depth on all three levels entering the season—and losing Pro Bowl defensive tackle Derrick Brown and inside linebacker Shaq Thompson early on only magnified their issues.Carolina lacks quality talent nearly everywhere on defense. For any defensive coordinator, that is hard to overcome—but at some point, the coaching staff must be able to make up for those holes.Evero is from the Vic Fangio tree, and is known for his unique disguises with coverages out of Cover 3 base alignments and how he generates pressure. That approach yielded admirable results, both in 2022 with the Denver Broncos and in 2023 with the Panthers.Yet, Evero has his downfalls. While is system has shown to work in the past, there is very little

2025-04-10
User1299

Staying home and staying safe: Use Origami as a Way to Keep Busy!My name is Patrick, and one of the ways I keep busy is origami. There is a lot of joy to experience in paperfolding! Origami is very relaxing to do. Origami is a Japanese word that breaks down into two parts, “ori” meaning folding, and “kami” meaning paper. The three basic stages of origami are beginner, intermediate, and complex. Then, within those three basic categories, there are additional stages of origami that range from low and intermediate to super-complex.I am a member of Origami USA (OUSA), the American national society devoted to origami, the art of paperfolding. Origami USA often has meet-up sessions where you can learn to do origami, as well as and “folding fun” sessions in the city and two annual conventions. At this time, they have gone virtual, and are making plans to have more classes and conventions to connect over the summer. (In fact, UnConvention will be virtually held on June 26th & 27th this year!)I first got into origami in middle school; I just picked up a book and started folding. At first, I started with simple projects such as paper airplanes and boxes. I acquired some books for birthdays, as well as materials, and over the years my skills grew. I have had the pleasure of attending a number of classes where people taught different origami over the years. On one vacation, I went to an origami class, and by the time the class was finished, I had taught some of it! Since then, I have taught origami at multiple places; some of which include my local library to a library where I vacation upstate.I went to my first origami convention in 2008, where people from around the world come together to fold. At that time, it was at FIT college, and seeing all the folders, and special guests was inspiring. Each year they have some special guests from different parts of the world. I have seen people of all ages folding different models varying in difficulty; origami really is for anyone, anywhere, any time. Whenever I go anywhere, I try to bring origami paper with me so that I can fold anything I think of on the fly. I also like giving origami away to people, whether it is in the diner or waiting for a train. I really like doing fractal origami, tessellations, and puzzles. Origami has had such a huge impact on my life, and I would really like to continue pursuing it as a skill and teaching it whenever I can.Origami pieces folded by Patrick Clare, 2020Note: Although some of the models I like to fold may look very complex, I am currently a high-intermediate folder.________________________________Written By: Patrick ClareThis blog post was written by a member of the eVero Outreach team. The Outreach program aims to teach individuals with disabilities marketable job skills, and enable them to find gainful employment. To learn more about eVero Outreach, click here.

2025-04-16

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