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NotesAbout the Microsoft Dynamics activity packageProject compatibilitySetupTechnical referencesQuickstart - RecordsMicrosoft Dynamics Application ScopeInsert RecordUpdate RecordDelete RecordGet RecordUpload Activity AttachmentSearch RecordsUpload Note AttachmentDownload Note AttachmentDownload Activity AttachmentExecute ActionExecute FunctionMicrosoft Dynamics Finance and OperationsAbout the Microsoft Dynamics Finance and Operations activity package - PreviewMicrosoft Dynamics Finance and Operations Application ScopeDelete RecordGet RecordInsert RecordUpdate RecordRelease notesAbout the Microsoft Translator activity packageSetupMicrosoft Translator ScopeDetect LanguageTranslateTransliterateRelease notesAbout the Microsoft Vision activity packageProject compatibilityMicrosoft Vision ScopeAnalyze ImageDetect FacesGenerate DescriptionGenerate TagsGet ColorGet ThumbnailRead Handwritten TextRead TextSafe SearchAbout the Oracle Integration Cloud activity packageProject compatibilitySetupTechnical referencesOracle Process ScopeGet Process InstancesGet Process InstanceStart ProcessUpdate Process Instance StateAdd Process Instance CommentGet Process Instance AttachmentsDownload AttachmentGet TasksGet TaskAction TaskReassign TaskAdd Task CommentGet Task AttachmentsGet Task AssigneesRelease notesAbout the Oracle NetSuite activity packageProject compatibilitySetupTechnical referencesOracle NetSuite Application ScopeDelete RecordsGet All RecordsGet RecordsSaved SearchAttach FileDetach FileDownload FileGet FilesGet Files by ObjectGet FoldersUpload FileDelete RecordGet RecordInitialize RecordInsert RecordUpdate RecordRelease notesAbout the Salesforce activity packageProject compatibilitySetupQuickstartSalesforce Application ScopeCreate Bulk API JobGet Bulk API JobGet Bulk API Job ResultsStart or Abort Bulk API JobAssign FileDownload FileUpload FileComposite RequestDelete RecordGet List View RecordsGet RecordInsert RecordUpdate RecordUpsert RecordExecute ReportExecute SOQLFormat Column NamesFormat Labels And ValuesLightning REST API RequestSearchRelease notesAbout the SAP BAPI activity packageProject compatibilityGenerating a SAP BAPI workflow for versions older than v2.0.0Open SAP ConnectionClose SAP ConnectionSAP Application ScopeInvoke SAP BAPIRelease notesAbout the ServiceNow activity packageProject compatibilitySetupTechnical referencesTroubleshootingQuickstart - Objects and AttachmentsQuickstart - How to use Search ServiceNow RecordsServiceNow Application ScopeAdd AttachmentDelete AttachmentDownload AttachmentInsert ImportSet RecordsUpsert RecordsDelete ServiceNow RecordGet ServiceNow RecordInsert ServiceNow ImportSetInsert ServiceNow RecordUpdate ServiceNow RecordSearch ServiceNow RecordsRelease notesAbout the Slack activity packageProject compatibilitySetupTechnical referencesQuickstart - Channels and MessagesQuickstart - Search, Download, and ReplySlack ScopeCreate ChannelInvite to ChannelJoin ChannelLeave ChannelRemove From ChannelDownload FileGet MessagesGet RepliesReplySend MessageInvoke Slack Admin OperationInvoke Slack OperationSearchUpdate StatusRelease notesAbout the Smartsheet activity packageProject compatibilitySetupTechnical referencesQuickstart: Working With rowsSmartsheet Application ScopeAttach FileAttach URLDelete AttachmentGet AttachmentList AttachmentsAdd CommentDelete CommentGet CommentList DiscussionsCopy FolderCreate FolderDelete FolderGet FolderList FoldersAdd Group MembersGet GroupList GroupsRemove Group MemberGet ReportList ReportsAdd RowsCopy RowsCreate Discussion on RowDelete RowsGet RowList RowsMove RowsUpdate RowsCopy SheetCreate SheetCreate Sheet From TemplateDownload SheetGet SheetList SheetsUpdate SheetAdd UserGet UserList UsersRemove UserCopy WorkspaceCreate WorkspaceList WorkspacesImport Sheet From CSV /

From the Location.name fieldsn_Tyler SchmidtkeCreated from the Owned By.name fieldExample tagged asset:InsightVM Asset Tagging integration Run Statistics:Reviewing LogsBefore we get started, it's important to note that one of the following built-in ServiceNow user roles are required to view the Logs module in the application as log details are written to the ServiceNow System Log:adminworkflow_adminWith the correct permissions, the Logs module is available within the Rapid7 InsightVM Integration for CMDB -> Diagnostics -> Logs menu to provide additional details related to job executions. The InsightVM Asset Tagging integration provides quite a few details in the logs to assist with configuration validation and troubleshooting. Some of these include the following:Integration startInsightVM report generation and download processTag create/update/delete operationsIntegration endIn addition to normal operation logging, errors and warnings are also logged. Errors and warnings are not expected during normal operation, so if there are messages of this level in the log, there could potentially be an issue with the configuration or connectivity to the InsightVM Security Console. The documentation for the integration provides more details on troubleshooting possible errors.An example of the logs provided by the integration are as follows:Creating a scoped remediation projectNow that some tag associations have been created by the integration, we can use these tags for scoping InsightVM Remediation Projects and even integrate it with the ServiceNow ITSM integration provided by Remediation Projects. We'll begin by logging into our security console and going to the Projects tab in the left menu. From the Projects interface, a new project can be created using one of our new tags:Additionally, if there is a ServiceNow Ticketing connection configured (documentation), the project can be configured to generate ServiceNow incidents based on this tag; and we can ensure that the incident is assigned to the proper owner by scoping it with the new owner tag:In conclusionNow that you have a good foundation for getting started with the new Rapid7 InsightVM Integration for ServiceNow CMDB, it’s time to get the application installed so it can help assist in your vulnerability risk management program. Stay tuned for parts two and three in this series, in which we'll walk through use cases for the ServiceNow Asset Import and InsightVM Site Configuration functionality provided by this application.

Blog / Developers / Create a Notification System in ServiceNow using Twilio SMS and Voice An icon of a outbound link arrow "> If you're using ServiceNow, you might want a straightforward way to add one-way outbound messaging with voice and conferencing.This tutorial shows how ServiceNow customers can utilize the out-of-the-box integration with Twilio Messaging and Programmable Voice using the free ServiceNow Notify plugin. The plugin is straightforward to set up, and the business value of implementing it is immense. You can greatly reduce your incidents' time to resolution, shorten the timeline for mobilizing resources to solve incidents, and streamline communications with your customers during active incidents.In this tutorial, you'll implement the ServiceNow and Twilio integration by configuring the following features:ServiceNow Notify for basic SMS and conference callsAlerts and Notifications using the ServiceNow Workflow DesignerAlerts and Notifications using ServiceNow Business RulesServiceNow and Twilio integrationsThis post is Twilio's recommended Crawl integration with ServiceNow. You can learn more about the ServiceNow use case on the Twilio website. An icon of a outbound link arrow "> If you'd like to do contextual outbound notifications and update ServiceNow in real-time via SMS or Voice, see our bi-directional incident management framework to integrate Twilio with ServiceNow – Walk.If you're looking for the most fully-featured Flex and ServiceNow integration, which includes inbound self-service and the ability to escalate to a live agent, see our guide on how to integrate Twilio Studio & Flex with ServiceNow – Run.PrerequisitesBefore you get started, you will need:A Twilio account (Sign up for a free trial account)A ServiceNow account (Sign up for a free developer instance)Configure Twilio phone numbersLogin to your Twilio account. Note: Only one Twilio account or subaccount can be configured on a given Notify driver at a time. Ensure that each ServiceNow instance on which you configure Notify uses a different Twilio account. An icon of a outbound link arrow "> If you are using a free Twilio account, check out this helpful guide on the ServiceNow community board.If you are going to follow Part 2 or Part 3 of this series, or if you are currently using other phone numbers in the account for a different application, consider implementing this tutorial on a separate account or subaccount. The ServiceNow Notify plugin automatically creates a TwiML "ServiceNowTwilioDirect" app for all phone numbers attached to your Twilio account, which will overwrite the current configuration for those phone numbers.Collect your